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Cookie Policy

The English version of legal agreements and policies is considered as the only current and valid version of this document. Any translated version is provided for your convenience only, to facilitate reading and understanding of the English version. Any translated versions are not legally binding and cannot replace the English versions. In the event of disagreement or conflict, the English language legal agreements and policies shall prevail.

Core Hosting may update this document from time to time. Material changes will be communicated via email or Portal notification at least 30 days before taking effect. Continued use of Services after changes indicates acceptance.

Capitalised terms used in this document that are not defined herein shall have the meanings set forth in the Core Hosting Terms of Service.

Last revised: January 2026

Introduction

Core Hosting OÜ ("Core Hosting", "we", "us", or "our") provides web hosting, VPS, dedicated servers, domain name registration, and related services.

Core Hosting seeks to ensure the highest level of data privacy when offering its variety of quality products and services to Core Hosting customers and website visitors ("Customers", "Visitors", "you", "your").

At Core Hosting, the privacy and security of our users is of paramount importance. Core Hosting is committed to protecting the data you share with us.

This Cookie Policy explains how Core Hosting uses cookies and similar technologies on our websites, services, customer portal, and mobile applications (collectively, the "Platform").

We DO NOT sell your personal information. However, when you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies to make your experience better, faster and safer, and to allow us to continuously improve our sites, services, applications and tools.

General Information About Cookies

We use cookies on our websites to customize the functioning of our Platform as much as possible and to contribute to ease of use when navigating our websites.

What is a Cookie?

A cookie is a small file placed onto your device that enables our Platform features and functionality. For example, cookies enable us to identify your device, secure your access to the Platform, and manage user sessions and preferences.

Cookies enable the Platform to store data, such as:

  • Login data (IP address of the logging-in device, login time, location from which the login is attempted);
  • Type of browser;
  • Demographic data (age group, geographic location);
  • Data about how you browse the Platform (which sections you visit, what services you are interested in).

Objectives and Purposes

We use cookies to:

  • Ensure efficient and safe functioning of the Platform; we use cookies to enable and support our security features, and to help us detect malicious activity on our websites;
  • Understand, improve, and research products, features, and services, including when you access our Platform from other websites, applications, or devices;
  • Recognize returning visitors of the Platform; cookies help us show you the right information and personalize your experience; cookies also help avoid re-registration or re-filling of information by you each time you visit the Platform;
  • Analyze your habits so that the functioning of the Platform would be convenient, efficient and would conform to your needs and expectations;
  • Measure the flows of information and data being sent to our Platform; we use cookies for accumulation of statistical data about the number of users of the Platform and their use of the Platform;
  • Measure the effectiveness of our own advertising campaigns (Google Ads, Facebook, Yandex) used to promote Core Hosting services; we do not show third-party advertising on our websites;
  • Maintain user sessions in the customer portal and service management interfaces.

We may, to the extent allowed by applicable laws, link the data received from cookies with other information obtained about you from other legal sources (such as information about the use of services, online account, service orders, etc.).

Cookies Used on the Platform

Each time you visit our Platform, long-term (persistent) cookies may be created, which stay in your browser after you sign up and will be read by us when you return to our Platform. Short-term (session) cookies expire or are deleted after you finish browsing our Platform (they last only during the current visit or browsing session).

Many web browsers allow you to manage your preferences. You can set your browser to refuse cookies or delete certain cookies. However, necessary cookies are required for functioning of our Platform, and if you block them, we cannot guarantee full functionality of the Platform or any of its portions.

Below are the main types of cookies and similar technologies used on the Platform:

Strictly Necessary Cookies

Required for the operation of our Platform. They enable you to log into secure areas, maintain your session in the customer portal, and store your cookie consent preferences. Without these cookies operation of the Platform would be impossible or severely affected.

Preferences / Functional Cookies

Improve the functional performance of our Platform and make it easier to use. These cookies remember settings selected by visitors (such as language and interface preferences). They do not track your behavior on other websites.

Analytics Cookies

Allow us to recognize and count the number of users and see how they navigate through our Platform. We use Google Analytics on all Core Hosting websites and Yandex Metrica on corevds.eu (targeting CIS markets). Analytics cookies help us improve our services by understanding how visitors interact with our Platform.

Marketing Cookies

Used to measure the effectiveness of our own advertising campaigns. Core Hosting uses Google Ads conversion tracking on certain websites, Facebook Pixel on core.eu, and Yandex advertising tools on corevds.eu. These cookies help us understand which advertising channels bring customers to our services. We do not display third-party advertisements on our websites.

Detailed Cookie List

The following tables list all cookies and similar technologies used across Core Hosting Platform. Where the same cookie appears on multiple domains, it is listed once.

Strictly Necessary Cookies

Name Provider Purpose Type Expiry
WHMCSMsMd3Ex3stPd Core Hosting Customer portal session cookie (WHMCS). Maintains your logged-in session in the billing and service management portal. Cookie Session
PHPSESSID Core Hosting Standard PHP session identifier. Maintains your browsing session on core.eu websites. Cookie Session
cookiehub Core Hosting Stores your cookie consent preferences. Required to remember your choices regarding cookie categories. Cookie 365 days
cmplz_* Core Hosting Group of cookies (cmplz_consented_services, cmplz_policy_id, cmplz_marketing, cmplz_statistics, cmplz_preferences, cmplz_functional) storing your detailed cookie consent settings per category. Cookie 365 days
wp_consent_* Core Hosting Group of cookies (wp_consent_marketing, wp_consent_statistics, wp_consent_statistics-anonymous, wp_consent_preferences, wp_consent_functional) storing consent state for each cookie category in WordPress. Cookie 30 days
wpEmojiSettingsSupports Core Hosting Detects whether the browser supports native emoji rendering. Used by WordPress to decide whether to load emoji scripts. Session storage Session
__stripe_mid Stripe Set by Stripe payment processor. Used to identify your device for fraud prevention during payment processing. Cookie 365 days
__stripe_sid Stripe Set by Stripe payment processor. Identifies your payment session during checkout. Cookie 1 hour
m Stripe Set by Stripe. Used for fraud detection and prevention during payment transactions. Cookie 400 days
__cf_bm PayPal / Cloudflare Set by Cloudflare on PayPal's domain. Used to distinguish between humans and bots when accessing PayPal payment services. Cookie (3rd party) 1 hour
__paypal_storage__ PayPal Set by PayPal. Used to store session data required for processing PayPal payments. Local storage Persistent
fbssls_* PayPal / Facebook Used by PayPal to store session state during the payment flow when Facebook login is involved. Session storage Session

Preferences / Functional Cookies

Name Provider Purpose Type Expiry
pll_language Core Hosting Stores the language selected by the visitor on WordPress-based websites (Polylang plugin). Ensures content is shown in your preferred language on subsequent visits. Cookie 365 days
lang Core Hosting Stores the language preference on core.eu websites. Ensures the correct language version is displayed on subsequent visits. Cookie 30 days
sync_cookie_csrf Yandex CSRF protection token set by Yandex Metrica during cookie synchronization. Used on corevds.eu which uses Yandex Metrica analytics. Cookie (3rd party) 1 hour

Analytics Cookies

Name Provider Purpose Type Expiry
_ga Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Used on all Core Hosting websites. Cookie 400 days
_ga_* Google Analytics Used by Google Analytics 4 to persist session state. Contains the measurement ID for the specific property. Used on all Core Hosting websites. Cookie 400 days
stat Core Hosting Internal analytics cookie used on core.eu websites to count unique daily visitors. Cookie 1 day
_ym_uid Yandex Metrica Assigns a unique ID to a visitor to track sessions. Used on corevds.eu (CIS market website). Cookie 365 days
_ym_d Yandex Metrica Stores the date of the visitor's first session. Used on corevds.eu. Cookie 365 days
_ym_isad Yandex Metrica Detects whether the visitor has an ad blocker. Used on corevds.eu. Cookie 20 hours
_ym_visorc Yandex Metrica Used by Yandex Metrica's Session Replay feature to record visitor interactions. Used on corevds.eu. Cookie 1 hour
_ym* Yandex Metrica Local storage entries used by Yandex Metrica to store analytics data. Used on corevds.eu. Local storage Persistent
__ym_tab_guid Yandex Metrica Identifies the current browser tab for Yandex Metrica session tracking. Used on corevds.eu. Session storage Session
i, yandexuid, bh Yandex (3rd party) Third-party Yandex cookies used to identify visitors across Yandex services for analytics purposes. Set on Yandex domains when Yandex Metrica is loaded. Used on corevds.eu. Cookie (3rd party) 400 days
sync_cookie_csrf_secondary, sync_cookie_ok_secondary Yandex (3rd party) Used by Yandex for cookie synchronization between Yandex services and Metrica. Used on corevds.eu. Cookie (3rd party) 1 hour – 1 day

Marketing Cookies

These cookies are used exclusively to measure the effectiveness of Core Hosting's own advertising campaigns. We do not display third-party advertisements on our websites.

Name Provider Purpose Type Expiry
_gcl_au Google Ads Used by Google Ads to store and track conversions. Measures the effectiveness of Core Hosting's advertising campaigns. Used on getvps.eu and corevps.eu. Cookie 90 days
_gcl_ls Google Ads Local storage entry used by Google Ads to store conversion linker data. Used on getvps.eu and corevps.eu. Local storage Persistent
ar_debug Google (3rd party) Used by Google to verify ad conversion tracking. Set on Google's domain when Google Ads is active. Used on core.eu. Cookie (3rd party) 90 days
_fbp Facebook Used by Facebook Pixel to track visits across websites for measuring the effectiveness of Core Hosting's advertising on Facebook. Used on core.eu. Cookie 90 days
lastExternalReferrer, lastExternalReferrerTime, topicsLastReferenceTime Facebook Local storage entries set by Facebook Pixel to track the source of traffic and referral timing. Used on core.eu. Local storage Persistent
st_shares_* ShareThis Used by social sharing tools to track share counts and interactions. Used on core.eu. Local storage Persistent
yabs-sid Yandex (3rd party) Used by Yandex advertising system to identify the current advertising session. Set on Yandex's domain. Used on corevds.eu. Cookie (3rd party) Session
yuidss, ymex, receive-cookie-deprecation Yandex (3rd party) Yandex advertising and tracking cookies used to measure campaign effectiveness and prevent duplicate ad impressions. Set on Yandex's domain. Used on corevds.eu. Cookie (3rd party) 365 days

Managing Cookie Preferences

You can manage your cookie preferences through our cookie consent management platform (Cookiehub), which appears when you first visit our website. You can access this tool at any time to review and update your preferences.

Additionally, many web browsers are set to automatically accept cookies. Visitors may, at their discretion, block or delete cookies and similar unique identifiers through their browser or device settings. If you refuse or block cookies, some functions of the Platform may be inaccessible to you or may operate less efficiently.

Necessary cookies are required for functioning of our Platform. If you block them, we cannot guarantee full functionality of the Platform.

Browser Settings

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, visit: https://www.allaboutcookies.org/

Analytics Opt-Out

You can opt out of Google Analytics tracking without affecting how you visit our site. For more information, visit: https://tools.google.com/dlpage/gaoptout

For Yandex Metrica, you can opt out at: https://metrica.yandex.com/optout

Data Deletion Requests

You may require that we delete all data about you, as collected and processed with the help of cookies, by contacting dpo@core.hosting. Such data will be deleted not later than within 30 days after receiving your request.

Your Rights

You are entitled to a range of rights regarding cookies and the data they collect:

  • The right to access the information we process about you through cookies;
  • The right to rectify incorrect or inaccurate information;
  • The right to erase data collected through cookies, subject to legal retention requirements;
  • The right to restrict processing of cookie data;
  • The right to object to the processing of cookie data when processing is carried out on the basis of legitimate interest;
  • The right to withdraw consent at any time for non-essential cookies.

You may at any time access and adjust your cookie preferences through the cookie consent management platform, your browser settings, or by contacting us at dpo@core.hosting

You have the right to lodge a complaint with the national Data Protection Agency in your country of residence. For Estonia, this is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon): https://www.aki.ee/en/contacts

We recommend attempting to reach a peaceful resolution of any possible dispute by contacting us first.

Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect information from children under 18 through cookies or any other means. If you are a parent or guardian and believe we have collected information from your child, please contact us at dpo@core.hosting

Updates to This Cookie Policy

This Cookie Policy may be updated by Core Hosting from time to time. Material changes will be communicated via email or Portal notification at least 30 days before taking effect. We will also post the updated version on our website. Continued use of Core Hosting's Platform after changes take effect indicates your acceptance of the updated Cookie Policy.

Acceptance of This Policy

We assume that all users of Core Hosting Platform have carefully read this document and agree to its contents. If someone does not agree with this Cookie Policy, they should refrain from using our Platform and adjust their browser settings to block cookies.

This Cookie Policy is an integral part of Core Hosting's Terms of Service and Privacy Policy.

Contact Information

For questions regarding this Cookie Policy or to exercise your data rights, contact our Data Protection Officer at dpo@core.hosting. For full company contact details, see Section 22 of the Core Hosting Terms of Service.

Further Information

If you have any further questions regarding cookies used on Core Hosting Platform, or how we use them, please feel free to contact the Data Protection Officer at the details indicated above.

You may find more information about how to delete cookies, as well as other useful information related to the use of cookies, on the website: https://www.allaboutcookies.org/

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